Privacy Policy
Last updated: March 2025
Home Group is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. INFORMATION WE COLLECT
We may collect the following types of information:
Information you provide directly: When you contact us through our website, submit an enquiry, or engage with our team, we collect personal information such as your name, email address, phone number, and the content of your message.
Information collected automatically: When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages. This information is collected through cookies and similar tracking technologies.
Information from third parties: We may receive information about you from third-party partners, public sources, or our subsidiary companies in connection with our business operations.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Send you information about Home Group and our subsidiary companies
- Improve and optimise our website and services
- Comply with legal obligations
- Protect the security and integrity of our website
- Conduct business analysis and research
- Process partnership and investment enquiries
3. SHARING YOUR INFORMATION
We do not sell your personal information. We may share your information with:
Subsidiary companies: Within the Home Group network of companies for legitimate business purposes.
Service providers: Third-party vendors who assist us in operating our website and conducting our business, subject to confidentiality agreements.
Legal requirements: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. DATA RETENTION
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When personal data is no longer needed, we securely delete or anonymise it.
5. DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal data:
- Right to access the personal information we hold about you
- Right to correct inaccurate or incomplete information
- Right to request deletion of your personal information
- Right to restrict or object to our processing of your information
- Right to data portability
- Right to withdraw consent at any time
To exercise any of these rights, please contact us at privacy@homegroup.com.
7. INTERNATIONAL TRANSFERS
Home Group operates globally, and your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
8. CHILDREN'S PRIVACY
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Your continued use of our website following any changes constitutes acceptance of the updated policy.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection team at privacy@homegroup.com.